Placing your order
In order for Khotahstone to quote for a selected stone we need the square meters
area required or dimensions we can calculate ourselves. As a general rule a10% wastage
factor should be allowed, this will compensate for any imperfections, cuts required
etc. We also stock a arrange of adhesive, grouts and sealants these are tried and
tested products from reputable companies (see links) and recommend the use of them
with our materials. Please let us know if you would like any fixing materials to
be included in your quote.
We operate a ‘No Returns Policy’ and cannot be held responsible for
any shortfalls or surplus goods supplied all quantities are estimates only, therefore
please check your quotes carefully before placing your order.
All Prices are ex-warehouse Preston and are subject to VAT at the current rate.
Payments are required in full before delivery or collection of material.
Deliveries & Collections
Deliveries will be made on a large lorry. It is important to advise
us of any restriction or access problems to your delivery destination point so alternative
arrangements can be worked out prior to delivery. The load will be placed at the
sole discretion of driver; this could mean on the pavement or kerbside if access
is restricted to drop any closer. The driver cannot help physically handle the goods,
so it is advisable for somebody to help or oversee the offload. Deliveries are between
the hours of 9.00 am and 5.00 pm. For a timed delivery an extra charge will be applicable,
please advise if required.
Goods should be checked against order and signed for acceptance. If no signature
is obtained, it will be assumed the goods are accepted in full. All shortages, damage
or any other problems must be notified to Khotahstone within 3 working days. We
will strive to put right any faults on our behalf within 5 working days. Khotahstone
does not accept liability for lost working time or delayed delivery.
Collections can be made from our Preston warehouse with prior arrangement. The transport
and carriage of goods by customers or their own contractor is entirely at their
own risk.
Terms & Conditions
Our full terms & conditions are available on request |
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